FAQ

  • I’m Omaha, Nebraska only right now.

  • Yes! If you’ve got a date and a crowd, I’m happy to chat. Send your event details through my contact/booking form and I’ll follow up.

  • My booking minimum is $350.

  • I’ll need at least 35 feet of space to park and serve comfortably (the trailer is 26 feet long).

  • My merch is made-to-order and shipped by Printful, so here’s how it works:

    Returns/exchanges: I don’t offer returns or exchanges for wrong size/color or change-of-mind purchases (since everything is made-to-order). Printful Help Center+1

    Damaged/defective items: If something arrives damaged or there’s a print issue, Printful typically offers a free replacement or refund, and you don’t need to return the item—just submit a problem report. Claims need to be made within 30 days of deliveryPrintful Help Center+1

    Need to change your shipping address? Email me ASAP at povocoffeeco@gmail.com. If the order hasn’t been marked Shipped yet, we may still be able to update it—once it’s shipped, it can’t be changed. 

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.